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Scale to Success

SVSG’s CTOs and Solutions Architects have over 100+ years of combined Silicon Valley experience scaling their own successful companies and professional service divisions. Let our experienced team help you close more opportunities and scale your product, providing your team the bandwidth to focus on your core product and customers, all while increasing revenue.

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Solutions

ProServe Team

  • Increase revenue
    • Capture more of your existing opportunities. No more losing deals because you don’t have a compelling Professional Services offering or your customers lack the bandwidth (or the ability) to integrate your product into their ecosystem.
  • Increase efficiency
    • We’ll automate the connection to your customers, reducing operational overhead of your internal staff, making every future deal more efficient.
  • Focus on the product
    • SVSG’s CTOs and Solutions Architects design and implement best practices tailored to your organization’s Professional Services needs – allowing your leadership, engineering and sales teams focus on the product.
  • Improve Customer Experience
    • The feedback loop from Professional Services to product, sales and marketing is invaluable. SVSG’s team ensures the proper procedures and process are set to optimally share this information throughout your organization

Technology Assessments

  • Evaluation and documentation of current technology infrastructure and its ability to meet specific business objectives
  • Benchmark tech, team, tools and processes in comparison to market leaders and new entrants
  • Go-forward system architecture and data center strategy
  • Phased execution plan and budget

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CTO Consulting

  • Fundraising Support
  • Fully-developed Technical Spec – System Architecture Diagram & Product Roadmap
  • Refactor and optimize existing codebase
  • Transparent & Trusted Process

Related News & Events

The 200 billion dollar chatbot disruption (part two)

In the last post, we highlighted the disruption that chatbot technologies are poised to make in call centers. To recap, we are seeing the trend that Generation X and Y have now shown a preference for text-based communication over voice. This results in consumers increasingly wanting to talk with brands via messaging platforms like Whatsapp and Facebook Messenger. Simultaneously, there has been an explosion of conversational A.I. technology tools and frameworks in which natural language processing can be used to automate customer support inquiries. As the last installment discussed, this trend provides a compelling opportunity for companies to drastically reduce the costs of running their call centers.

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The 200 billion dollar chatbot disruption

In 2014, Facebook acquired WhatsApp for $19 billion. That astronomical number set off waves of speculation as to what value Facebook could possibly see in a company with just 55 employees and roughly $20 million in revenue, although it had 500 million users. At last week’s F8 conference, that vision became a lot clearer, and it’s big. Chatbots will cause a near-term disruption in how businesses interact with consumers, and a long term paradigm shift in how people will interact with machines.

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How to Choose Your Tech Stack

An MVP is all about getting a product into the hands of your customers quickly and learning from their feedback. Importantly, it also serves as a foundation for your engineering team to build on as your company grows. Before any code gets written, you will need to select the tech stack that will power your application.

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