Case Studies

J.D. Power – Technology Transformation

Flagship Digital Product Launch

JD Power & Associates (JDPA) has been a leader in Information Services for generations. In recent years, several emerging technology companies have been encroaching in their market and the JD Power executive team knew it was time to fight back. They designed a digital product, “VoX,” to give even more customers faster access to better data. Their engineering team grew quickly and soon faced process, quality and velocity challenges. The system was undocumented, velocity was behind their aggressive target and customers were lining up to utilize a product that wasn’t ready to ship. That’s when their CTO, Jonathan Miller, reached out directly to SVSG.

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Doctors Without Borders – Combatting Disease Abroad

Designing the technological infrastructure for a major humanitarian initiative

International humanitarian aid organization Doctors Without Borders/Médecins Sans Frontières (MSF) established a project called Nimtone to help support its mission of providing aid to tuberculosis and HIV/AIDS patients across the globe. The program aimed to streamline patient management, allowing for SMS-based appointment reminders proven to boost the attendance of patient meetings by at least 10%. By putting this patient management system in place, MSF aimed to boost its effort to assist patients suffering from these deadly diseases and find a means to accommodate its growing scope of care.

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International design agency Phantom had been working with the team at Pavemint to bring to life a design for a new product that would disrupt the parking industry. The Pavemint team had honed in on an opportunity to tackle a fast growing marketplace, similar to Airbnb, but for parking. They had recognized that the existing companies in the market had validated a need for a robust platform but had entered it with sub-par products that lacked effective marketing and distribution; competencies’ that were core to the Pavemint founding team.

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Sindeo – Evolving the mortgage buying process

Technology Leadership and CTO Consulting

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Sindeo had a vision. They wanted to fundamentally transform the mortgage buying experience for the everyday consumer by utilizing technology to bring transparency to the fragmented mortgage industry. WIth no internal CTO or engineering manager on the team, they were seeking an experienced technical team to guide them from their inception.

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