What if your employees did not need to spend time maintaining your CRM, how much more productive would your workforce be?
In this article, we discuss the importance of preparing your data for Artificial Intelligence (AI) during digital transformations and how it can be used to increase revenue.
Here we compare what happened in the world of chess after AI beat the best human player to explore what we can expect to see as AI enters the enterprise.
…designing and building a new architecture is a lengthy and costly project, let us avoid doing this in the future by future-proofing the architecture. This seems like a logical and benign request… Unfortunately, it is a mistake: it breaks one of the fundamental principles of…
90% of the US economy is still offline. Comparing MMEs to Silicon Valley, we discuss the value that could be created by digitizing this market.
Only 10% of the US economy has been digitized, and the digital divide between industry laggards like health care and leaders like retail is nearly 12 points. Digital disruption is still in its early stages.
When the technology team does not deliver, the consequences for the business are painful: customers are disappointed, competition edges ahead and businesses are unable to capture the demand that their marketing has generated.
Bernard Fraenkel explains why sustaining high growth requires a different playbook than traditional growth expectations.
Data on the 2021 digital economy released by The Bureau of Economic Analysis shows that four industries digitized rapidly between 2019-2021.
Reflecting on Augment’s acquisition to Sutherland Global: What we learned from building and selling our own CX company
Six years ago, chatbots were all the rage. The market would soon discover that while AI had made significant advancements, it had not become sentient. After witnessing numerous mishaps with this technology in our customer base, in 2016 we carved out a small team from SVSG to build our own solution.
An underlying problem we see with traditional valuations is that key areas like data, technology, customer experience and company values are considered independently. We’ve pioneered a methodology for bringing these seemingly disparate topics together into a framework that aligns both qualitative and quantitative aspects of value.
In the excitement of having signed a term sheet, investors may be tempted to consider technical due diligence (tech DD) as a formality to assuage their colleagues and limited partners. Tech DD, however, should be considered more than a defensive tool to avoid embarrassment and the loss of the money invested.
Having performed technical due diligence reviews across a variety of industries and company sizes for Venture Capital, Private Equity and M&A deals, has allowed SVSG to empirically identify patterns, which Bernard Fraenkel shares on Forbes in a series of articles...
Technical due diligence should provide actionable information about the upcoming 24 months, including critical dependencies, risk factors and major technical milestones that will usher in product milestones. To read more, please see Bernard’s piece on Forbes.com Image...
CTO's know when the current code base is too old: it takes forever to get new features out, response time for end-users is slow, tools are outdated, etc. Yet these issues may barely trigger raised eyebrow from your CEO. Here's helpful advice from SVSG...