How AI can improve the productivity of customer-facing employees

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Most executives rank artificial intelligence as a top priority but are uncertain where to start. Similar to challenges with digital transformations, there are so many ways AI can impact a business that it leads to a paradox of choice.

To help cut through the clutter, read our guide to learn how to:

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Quantify technology’s impact on customer-facing employee KPIs;

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Identify employee friction points;

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Use AI to overcome employee frictions;

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Shift your company’s KPI performance bell curve toward top performers.