Artificial Intelligence is one of the most disruptive technologies in the workplace. With its promise to improve staff productivity and drive revenues, AI can help you edge out your competition on the next RFP. It also carries the risk of being used by a Silicon Valley unicorn to take your customer base away from you.
With so much at stake, it’s no wonder that 57% of businesses are investing in AI. But with all of its promise, 85% of AI initiatives fail. The most common reason being that companies are attempting to solve problems that AI is not meant to handle. AI can tell your sales team which phrases are converting customers in the sales process, but AI powered chatbots can’t determine when to use the right phrase. Only your sales reps can do that. Similarly, AI can predict when you are going to run out of inventory, but that insight is only beneficial if your supply chain managers have notifications that clearly communicate what actions are needed. In short, AI is only useful when it’s designed to enhance the experience of your customers and employees.
This is where we help. SVSG’s CTOs work hand-in-hand with your team to help you not only select the right AI technologies, but also design solutions that your staff and customers will actually use. By bridging the gap between business leadership, product design and technology teams, we help craft AI solutions that empower people to reach their potential.
Whether you are embarking on your first AI project, or behind schedule, our CTOs can help set you on the right track.
Schedule a free consultation to learn more.