Six years ago, chatbots were all the rage. The market would soon discover that while AI had made significant advancements, it had not become sentient. After witnessing numerous mishaps with this technology in our customer base, in 2016 we carved out a small team from SVSG to build our own solution.
An underlying problem we see with traditional valuations is that key areas like data, technology, customer experience and company values are considered independently. We’ve pioneered a methodology for bringing these seemingly disparate topics together into a framework that aligns both qualitative and quantitative aspects of value.